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about us
Welcome to [Tao Zhong dx Store] (hereinafter referred to as as “this Website” or “We”). We understand the importance of your personal information and are committed to protecting and respecting your privacy in accordance with relevant laws and regulations of the Republic of Korea, such as the Personal Information Protection Act (PIPA). This Privacy Policy aims to explain how we collect, use, store, share, and protect your personal information when you use our website services, including when you browse or purchase our main products such as T-shirts, shoes, and other fashion items.Please read and understand this policy carefully before using our services. By starting to use this Website, you signify your acceptance of the contents of this policy.1. What Personal Information We CollectWe only collect necessary personal information for the purposes stated in this policy. The information collected may include:
1.Information You Provide Directly:
Registration and Identity Information: When you register an account, we may collect your name, email address, phone number, login password, shipping address, etc.
Transaction and Payment Information: When you place an order for products like T-shirts, shoes, or other items, we collect information related to the order, such as the recipient’s name, address, phone number, purchased item details (including size, color, quantity), and payment amount. Please note: We do not directly collect or store your complete credit card information. The payment process is handled by third-party payment service providers (such as KG 이니시스, KCP, NAVER Pay, Kakao Pay, etc.), and we only receive payment result notifications.
Customer Service and Communication Information: When you contact our customer service (e.g., regarding product inquiries, size recommendations for T-shirts/shoes, returns/exchanges) or participate in surveys, we collect records of your communication with us and the feedback you provide.
Information Collected Automatically:
Device and Log Information: When you visit this Website, we automatically collect certain information about your device, such as IP address, browser type, access time, clickstream data, and information collected through Cookies and similar technologies.
Cookies and Similar Technologies: We use Cookies to ensure the normal operation of the website, recognize your browser preferences, analyze website traffic (e.g., to understand popular T-shirt designs or shoe styles), and provide a personalized shopping experience. You can manage or disable Cookies through your browser settings, but this may affect the functionality of certain website features.
2. How We Use Your Personal Information We will use your information only for the following explicitly stated purposes:
Contract Fulfillment: To process your orders for T-shirts, shoes, and other goods, deliver products, manage payments, and provide after-sales service and support (including handling size exchanges).
User Account Management: To create and manage your account, verify your identity, and provide customer service.
Communication and Marketing (Subject to Your Consent): To send you order status notifications, logistics information, and service announcements. Subject to obtaining your separate consent, we may send you marketing information about new product arrivals (e.g., new T-shirt collections, shoe releases), services, and promotional activities (you can unsubscribe at any time).
Improving Our Services: To analyze user behavior (such as browsing preferences for certain product categories) to improve website functionality, optimize product design and assortment (e.g., which T-shirt styles or shoe sizes are popular), and enhance user experience.
Security and Compliance: To detect and prevent fraud, safeguard account security, and fulfill legal obligations.
3. Sharing, Transfer, and Disclosure of Personal Information
We are committed to keeping your information strictly confidential. Unless we have obtained your explicit consent or are required by law, we will not share your personal information with any unrelated third parties.We may share necessary information with third parties under the following circumstances:
Service Providers: In order to provide services to you, we may share information with partners who support us, such as logistics and delivery companies (to deliver your T-shirts/shoes), payment processors, data analysis service providers, and cloud computing service providers. These third parties may only use your information for the purpose of providing services to us and are bound by confidentiality obligations.
Legal and Security Reasons: To comply with applicable laws and regulations, respond to requests from judicial authorities, and protect our or others’ rights, property, and safety, we may disclose your information when necessary.
4. Cross-Border Transfer of Personal Information As our servers may be located outside South Korea, your personal information may be transferred to and stored or processed in jurisdictions outside your country/region. We commit to taking adequate protective measures compliant with the requirements of laws and regulations like the Korean PIPA (for example, obtaining your separate consent or ensuring the recipient has an adequate level of data protection) when conducting cross-border transfers to ensure the security of your information.
5. Security Protection of Personal Information
We have adopted security technologies and management measures in line with industry standards (such as SSL encrypted transmission, data access controls) to protect your personal information from unauthorized access, use, disclosure, alteration, or damage. However, please note that internet transmission is not absolutely secure, and we cannot guarantee the absolute security of information during transmission.
6. Your Rights (Under Korean PIPA)Under the Korean Personal Information Protection Act (PIPA), you have the following rights regarding your personal information. You can exercise these rights by contacting us as described in “Section 8. Contact Us” below:
Right of Access: You have the right to request access to the personal information we hold about you.
Right to Correction: You have the right to request correction of inaccurate or incomplete personal information.
Right to Deletion: Under certain conditions (e.g., the purpose of collection has been achieved), you have the right to request the deletion of your personal information.
Right to Suspend Processing: You have the right to request the suspension of processing of your personal information.
Right to Withdraw Consent: For processing based on your consent, you have the right to withdraw your consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
We will respond to your request within a reasonable period (typically within 10 business days) after receiving it. After verifying your identity, we will fulfill your request in accordance with the law.
7. Retention Period of Personal Information
We retain your personal information only for the period necessary to achieve the purposes outlined in this policy, unless a longer retention period is required or permitted by law to comply with legal obligations, resolve disputes, or enforce our agreements. Upon expiration of the retention period, we will destroy or anonymize your personal information in an irrecoverable manner.
8. Protection of Minors We highly value the protection of minors’ personal information.
If you are a minor (under the age of 19 according to Korean law), please use our services under the guidance and with the consent of your parent or guardian. If we discover that we have collected a minor’s personal information without parental consent, we will endeavor to delete the relevant data promptly.
9. Updates to the Privacy Policy
We may update this Privacy Policy from time to time. The updated policy will be posted on this page with the “Last Updated” date revised accordingly. We encourage you to review this policy periodically to stay informed. If the changes are significant, we will notify you through a website announcement or other prominent means.
10. Contact Us
If you have any questions, comments, or complaints regarding this Privacy Policy, the processing of your personal information, or to exercise your rights, please contact us via:
Company：TAO ZHONG DING XIN TRADING LIMITED
Email: tzdxservice@outlook.com
Customer Service Phone Number: +852 65329524
Mailing Address:RM H 11, 1/F, KAISER EST PHASE 2, NO. 51 MAN YUE STREET, HUNG HOM HONG KONG
We will review and address your inquiry as soon as possible.